Privacy Policy

Lake Avenue (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us when using our website, ordering online, or interacting with our services.


Information We Collect

To provide you with the best possible service, we collect and process the following types of information:

1. Personal Information

  • Contact Details: Name, email address, phone number, and delivery address (if applicable).
  • Order Information: Details of the food or beverages you order through our online platform, including item choices, special requests, and pickup times.

2. Payment Information

  • Payment details are securely processed through our trusted third-party payment providers during online transactions. We do not store your full payment information.

3. Usage Data

  • Website Activity: Information about how you interact with our website, including pages visited, items ordered, and browsing patterns.
  • Online Orders: Data collected through your online orders, such as order status, confirmation, and delivery preferences.

How We Use Your Information

We use the information we collect for several purposes:

  • Processing Orders: To fulfill your online orders, including preparing your food and ensuring timely delivery or pickup.
  • Improving Services: To enhance your experience by analyzing customer preferences and website performance.
  • Communication: To notify you about your order status, promotional offers, events, or other updates that may interest you.
  • Customer Support: To assist with any issues or questions related to your orders or services.

A2P Messaging and Communication

By providing your contact information, you consent to receive notifications regarding your orders, promotional offers, and other service-related communications.

Opting Out

You can opt out of receiving promotional messages at any time by:

  • Replying “STOP” to any SMS messages.
  • Following the “unsubscribe” link in promotional emails.
  • Contacting us directly at +1 715-478-1010 or [email protected].

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party partners who assist us in providing our services, including:

  • Payment Processors: To securely handle payment transactions.
  • Delivery Services: If you choose delivery, your address may be shared with third-party delivery providers for that purpose.
  • Email and SMS Providers: To send you order updates, promotional messages, or newsletters.

These partners are required to protect your data and use it only for the purposes for which it is shared.


Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure.

  • Retention: We retain your personal data only as long as necessary to fulfill orders or comply with legal obligations.
  • Data Encryption: We use encryption to protect your data during online transactions.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us analyze website traffic and personalize content and ads. You can manage cookie preferences through your browser settings.


Your Rights

You have the right to:

  • Access: Request a copy of the information we hold about you.
  • Correct: Update or correct your personal details if they are inaccurate.
  • Delete: Request the deletion of your personal data, subject to legal and operational requirements.
  • Opt-Out: Decline receiving marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” Please review this policy regularly for any changes.


Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us:

Lake Avenue
Address: 200 S Lake Ave, Crandon, WI 54520, United States
Phone: +1 715-478-1010
Email: [email protected]
Order Online: https://lakeavenueusa.com/store/

We appreciate your trust and are committed to ensuring the privacy and security of your personal information while providing exceptional service.

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